Shipping policy

Domestic Delivery – Lebanon

We deliver across Lebanon using our own in-house delivery system to ensure your chocolates arrive safely and in perfect condition.

  • Delivery Time: 2 to 4 working days

  • Delivery Method: Our own driver and logistics team

  • Delivery Days: Monday to Saturday (excluding official holidays)

Once your order is confirmed, you will receive a notification when your package is out for delivery.

International Delivery – United Arab Emirates

We offer international shipping to the UAE via trusted express courier services:

  • Shipping Carriers: DHL Express and UPS

  • Delivery Time: Varies depending on the destination city, typically 2 to 5 business days

  • Shipping Fee: Calculated at checkout or communicated upon order confirmation

After dispatch, a tracking number will be provided so you can monitor your shipment's journey.

Important Notes

  • Please ensure that all delivery information is accurate at the time of placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

  • Shipping times may vary slightly due to holidays, weather conditions, or other unforeseen factors.

  • For temperature-sensitive products, we take extra care in packaging. However, once shipped, we cannot control handling by third-party couriers.

If you have any specific delivery requests or questions, feel free to contact us at orders@chocomum.com or at 0096176338735.